Return & Exchange Policy

At Loriva Clothing, customer satisfaction is important to us.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unwashed, and in original packaging with tags attached.

  • Sale items are non-returnable unless damaged or defective.

Exchanges

  • Exchanges are available for size or product issues, subject to stock availability.

  • Customers are responsible for return shipping costs unless the item is defective.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos for assistance.

Refunds are processed after inspection and may take 5–7 business days to reflect in your account.